Privacy Policy

1. Short summary

2. Who is responsible

This policy is issued by MultiTasker LLC, a limited liability company formed in the State of Wyoming, United States, with its registered office at 30 N Gould St, STE R, Sheridan, WY 82801, United States. For the purposes of European and United Kingdom data protection law, we are the controller of the personal information described in section 3.

Privacy enquiries: privacy@multitasker.llc.

3. Information we collect

3.1 Information you give us

• Contact and enquiry details — your name, email address, company name, telephone number if you provide one, and the content of your message.
• Client and engagement details — billing name and address, purchase order or tax registration numbers, the scope of work, and correspondence about the engagement.
• Access credentials — where you choose to give us access to your domain registrar, hosting, website, analytics or social accounts so that we can perform the Services.

3.2 Information collected automatically

Our web server keeps a standard access log for security, abuse prevention and diagnostics. Each entry records the requesting IP address, the date and time, the page requested, the HTTP status code, the number of bytes sent, the referring page if any, and the browser user-agent string. These logs are kept on our own server, are not used to build a profile of you, are not shared for advertising, and are deleted on a rolling basis (see section 10).

3.3 Payment information

We are not currently accepting payments through this website. When we do, card payments will be handled by a third-party payment processor. We will receive confirmation of payment and limited details such as the card brand, the last four digits, the expiry date and the billing country. We do not receive or store your full card number, and we never store card security codes.

3.4 Information we do not want

Please do not send us sensitive personal information — such as government identification numbers, health information, biometric data, precise geolocation, or details of racial or ethnic origin, religious beliefs, political opinions, trade union membership or sexual orientation — unless we have specifically asked for it and explained why it is needed.

4. Cookies and tracking

This website places no cookies of any kind — not necessary cookies, not preference cookies, not analytics cookies, not advertising cookies. It uses no local storage, no session storage, no pixels, no fingerprinting, and no third-party scripts, fonts or embeds. Every file the page loads is served from our own server.

Because of this we do not display a cookie consent banner: there is nothing to consent to. If that ever changes, we will update this policy and obtain consent where the law requires it before setting any non-essential cookie.

5. How we use information

We use personal information to:

• respond to your enquiry and correspond with you;
• prepare proposals and quotations;
• provide, maintain and support the Services;
• issue invoices, take payment and chase unpaid amounts;
• keep accounting, tax and corporate records required by law;
• secure our systems, prevent abuse, and investigate incidents;
• send service and administrative messages about work in progress; and
• establish, exercise or defend legal claims.

We will only send you marketing email if you have asked to receive it or are an existing client and the message concerns similar services. Every marketing email will identify us, include our postal address, and carry a working one-click unsubscribe link that we act on promptly, as required by the US CAN-SPAM Act. Unsubscribing from marketing does not stop necessary service messages about work we are doing for you.

6. Legal bases (EEA / UK visitors)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR and UK GDPR:

• Contract — to take steps at your request before entering an agreement, and to perform an agreement with you.
• Legitimate interests — to run and secure our business, keep records of our dealings, prevent fraud and abuse, and pursue payment. We balance these against your rights and interests.
• Legal obligation — to meet accounting, tax and other statutory duties.
• Consent — for optional marketing email, which you may withdraw at any time without affecting the lawfulness of prior processing.

7. When we share information

We do not sell, rent or trade personal information. We disclose it only in these circumstances:

• Service providers we rely on — a small number of vendors who process information on our instructions and under contract, in the categories of: web and email hosting and infrastructure; email delivery; payment processing; accounting and bookkeeping; and business software such as file storage and project tracking. They may use the information only to provide their service to us.
• Professional advisers — lawyers, accountants and insurers, where they need it and are bound by confidentiality.
• Legal and safety — where we are required by law, court order or valid legal process, or where disclosure is necessary to protect our rights, property or safety, or that of our clients or the public.
• Business transfer — if we are involved in a merger, acquisition, financing or sale of assets, information may transfer as part of that transaction. We will require the recipient to honour this policy or give you notice of any change.
• With your direction — where you ask us to share it, for example with a platform or another supplier of yours.

8. We do not sell your information

MultiTasker LLC does not sell personal information, and does not share personal information for cross-context behavioural advertising or targeted advertising, as those terms are defined under the California Consumer Privacy Act (as amended by the CPRA) and comparable state laws. We have not done so in the preceding twelve months, including in respect of anyone under 16. We do not use personal information for profiling that produces legal or similarly significant effects.

9. International transfers

We are a United States company. Our personnel and operations are located in the Republic of the Philippines, and our servers are located in Europe. Your personal information will therefore be stored and accessed in countries outside the one you live in, and their data protection laws may differ from those of your home country.

Where we transfer personal information out of the EEA or the UK, we rely on appropriate safeguards — normally the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, together with technical measures such as encryption in transit. You can request a copy of the relevant safeguards by emailing privacy@multitasker.llc.

10. How long we keep it

• Web server access logs — up to 30 days, then deleted.
• Enquiries that do not become engagements — up to 24 months.
• Client records and correspondence — for the engagement and then up to 7 years, to meet US tax and record-keeping expectations and to defend potential claims.
• Invoices and accounting records — at least 7 years, as required by law.
• Client content and data held for hosting or SaaS — for the term of the service and then 30 days, after which it is deleted, unless you ask us to keep it or the law requires otherwise.
• Marketing consent and unsubscribe records — kept for as long as needed to honour your choice.

We may keep information for longer where necessary to comply with a legal obligation, resolve a dispute, or enforce our agreements.

11. How we protect it

We use measures appropriate to our size and the sensitivity of the information, including encryption in transit using TLS across the whole of this site, access control on a need-to-know basis, multi-factor authentication on our administrative accounts, hardened and patched servers, a firewall limiting exposed services, and regular backups.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you and any regulator as required by applicable law and without undue delay.

12. US state privacy rights

Depending on where you live — including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia — you may have the right to:

• Know and access the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of recipients;
• Correct inaccurate personal information;
• Delete personal information we hold about you;
• Obtain a portable copy in a readily usable format;
• Opt out of sale, of sharing for targeted advertising, and of profiling with legal or similarly significant effects — we do none of these, so there is nothing to opt out of;
• Limit the use of sensitive personal information — we do not collect it for this purpose; and
• Be free from discrimination for exercising any of these rights. We will not deny you service, charge you a different price, or give you a lower quality of service because you exercised a privacy right.

Appeals. If we decline your request, you may appeal by replying to our decision or emailing privacy@multitasker.llc with the word “Appeal” in the subject. We will respond within 45 days with our decision and reasons, and will tell you how to contact your state Attorney General if you remain unsatisfied.

Authorised agents. You may use an authorised agent to make a request. We will ask for written proof of authorisation and may ask you to verify your identity directly.

Global Privacy Control. We honour opt-out preference signals such as Global Privacy Control. Because we do not sell or share personal information, such a signal requires no change to how we handle your data.

California “Shine the Light”. We do not disclose personal information to third parties for their own direct marketing purposes.

13. EEA, UK and other rights

If you are in the EEA or the UK you have the rights of access, rectification, erasure, restriction of processing, data portability, objection to processing based on legitimate interests, and withdrawal of consent. You also have the right to lodge a complaint with your supervisory authority — in the UK, the Information Commissioner’s Office. We would appreciate the chance to address your concern first.

If you are in another country with equivalent legislation, we will honour the equivalent rights available to you under that law.

14. How to exercise your rights

Email privacy@multitasker.llc, or write to us at the registered office in section 19. Tell us what you would like us to do and give us enough detail to find your records.

We will verify your request, usually by confirming control of the email address on file or by asking for information we already hold. We will acknowledge within 10 business days and respond substantively within 45 days, extendable once by a further 45 days where the request is complex — we will tell you if we need the extension and why. There is no charge unless a request is manifestly unfounded or excessive.

15. Data we handle on behalf of clients

When we build, host or operate a website, platform or campaign for a client, that client decides what personal information is collected and why. In that situation the client is the controller and we act as a processor (a “service provider” under California law), handling the information only on the client’s documented instructions and not for our own purposes.

If you are an end user of a site or service we operate for a client, please direct your privacy request to that client in the first instance. If you contact us, we will pass the request on and assist the client in responding. We will enter a data processing agreement with any client who requires one — email privacy@multitasker.llc.

16. Children

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share the personal information of anyone under 16. If you believe a child has provided us with personal information, contact privacy@multitasker.llc and we will delete it promptly.

17. Do Not Track

Because we operate no tracking of any kind on this website, a Do Not Track browser signal makes no difference to how we handle your visit. We honour it by default.

18. Changes to this policy

We may update this policy. The current version is always published here with its effective date at the top. If we make a material change to how we handle personal information, we will give notice by a prominent notice on this website or by email before the change takes effect. We will not apply a materially different use to information already collected without your consent where consent is required.

19. How to contact us

MultiTasker LLC
Attn: Privacy
30 N Gould St, STE R, Sheridan, WY 82801, United States
Privacy: privacy@multitasker.llc
General: hello@multitasker.llc